Privacy Policy

We collect information you provide directly to us when you create an account, add a property, invite tenants, or contact us. This includes your name, email address, phone number, property addresses, and payment-related information. We also automatically collect certain usage data when you use PropertyOS, including IP addresses, browser type, pages visited, and actions taken within the platform.

We use the information we collect to: • Operate and improve the PropertyOS platform • Process rent payments and send payment confirmations • Send maintenance request notifications and updates • Communicate with you about your account • Comply with legal obligations We do not sell your personal information to third parties.

We may share your information with: • Service providers who help us operate our platform (e.g., payment processors, email services) • Other users as required by the platform's function (e.g., landlords seeing tenant contact details) • Law enforcement when required by law All third-party service providers are contractually bound to protect your information.

We retain your data for as long as your account is active or as needed to provide services. If you close your account, we retain data for up to 90 days before deletion, except where we are legally required to retain it longer.

We use industry-standard security measures including TLS encryption for data in transit and AES-256 encryption for data at rest. Access to your data is restricted to authorised personnel only. While we work hard to protect your data, no method of transmission over the internet is 100% secure.

Depending on your location, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Object to or restrict processing of your data • Data portability To exercise any of these rights, contact us at privacy@propertyos.app.

We use cookies and similar technologies to maintain your session, remember preferences, and understand how users interact with our platform. You can control cookies through your browser settings, though some features may not function correctly if cookies are disabled.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in your dashboard. Continued use of PropertyOS after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, contact us at: privacy@propertyos.app